From El Nido to Cebu to Intramuros — Big8 serves Filipino players across the country with the same commitment to privacy, fairness, and fun.
Your privacy matters to us. Here's exactly what data Big8 collects, why we collect it, and how we keep it safe — straight talk, no legal jargon.
Summary: Big8 only collects the data it needs to run your account and comply with Philippine law. We do not sell your personal information. You have the right to access, correct, and delete your data at any time. This Big8 Privacy Policy explains everything clearly — no fine print, no surprises.
At Big8, we understand that trust is everything — especially when it comes to personal information. This Big8 Privacy Policy explains how Big8 Operations ("Big8," "we," "us," or "our") collects, uses, stores, and protects the personal data of players and visitors ("you") who access our platform at https://big8.my.
This Privacy Policy applies to all services offered by Big8, including our online casino games, sports betting features such as PBA betting and boxing betting, jackpot slots, virtual sports, and Pusoy card games, as well as any promotions, loyalty programmes, and customer support interactions.
Big8 is committed to complying with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations. By creating an account or using our platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your data as described herein.
If you have any questions about how Big8 handles your privacy, you can contact our Data Protection Officer (DPO) at support@big8.my at any time.
Big8 collects personal data in several ways — directly from you when you register or use the platform, automatically through your device and browser, and occasionally from third-party sources such as payment processors or identity verification services. Here is a breakdown of what we collect and why:
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government ID number | Registration, KYC verification |
| Contact Data | Email address, mobile number, home address | Registration form |
| Financial Data | GCash/Maya number, bank account details, card last four digits, transaction history | Deposit/withdrawal forms |
| Technical Data | IP address, browser type, device model, operating system, session logs | Automatically via cookies and server logs |
| Gameplay Data | Games played, bets placed, win/loss records, bonus usage | Automatically during gameplay |
| Communication Data | Chat logs, email correspondence, support tickets | Customer support interactions |
| Marketing Data | Communication preferences, promotional responses | Account settings and opt-in forms |
We never collect sensitive personal information such as religious affiliation, political opinion, or health data unless specifically required by law or with your explicit written consent.
Big8 uses your personal data only for legitimate, clearly defined purposes. Here is how your information is put to use on the platform:
We use your identity and contact data to create and manage your Big8 account, authenticate you when you log in, and communicate account-related updates such as password changes, deposit confirmations, and withdrawal notifications.
Your financial data is used to process deposits and withdrawals securely via GCash, Maya, GrabPay, BDO, BPI, UnionBank, InstaPay/PESONet, and Visa/Mastercard. All payment data is handled by PCI-DSS compliant payment processors and is never stored in plain text on our servers.
Philippine gaming regulations require us to verify the identity and age of all players. Your identity documents and personal data are used to complete Know Your Customer (KYC) checks, prevent underage gambling, and comply with anti-money laundering (AML) requirements under Philippine law.
We monitor gameplay data to detect signs of problem gambling behaviour, such as unusually large bets, rapid losses, or attempts to circumvent deposit limits. This helps Big8 fulfil its duty of care to every Filipino player on the platform.
Technical data such as IP addresses, device fingerprints, and session logs are used to detect and prevent fraudulent activity, account takeovers, bonus abuse, and money laundering. Big8 may share this data with licensed fraud prevention agencies when necessary.
With your consent, Big8 may send you promotional emails, SMS notifications, or in-app messages about new games, bonuses, and special offers tailored for Filipino players. You can opt out of marketing communications at any time via your account settings or by emailing support@big8.my.
Anonymised and aggregated gameplay data helps us understand how players use the Big8 platform, which features are most popular, and where improvements can be made. This data cannot be traced back to any individual player.
Under the Data Privacy Act of 2012, Big8 must have a lawful basis for processing your personal data. Depending on the purpose, we rely on one of the following legal bases:
Big8 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We share your data only in the following limited circumstances:
All third parties that process data on Big8's behalf are required to enter into Data Processing Agreements (DPAs) and handle your information securely, using it only for the specific purpose for which it was shared.
Big8 retains your personal data for as long as your account is active and for a period thereafter as required by law. Specifically:
When data is no longer needed and no legal obligation requires its retention, Big8 securely deletes or anonymises it so it can no longer be linked to any individual.
Big8 uses cookies and similar tracking technologies to keep the platform running smoothly and to understand how you use it. Here's a plain-language breakdown of the cookie types we use:
These are required for the platform to function. They keep you logged in during a session, remember your language preferences, and enable security features. You cannot opt out of essential cookies without affecting your ability to use the site.
With your consent, we use analytics tools to understand which pages are most visited, how long players spend on different sections, and where improvements can be made. All analytics data is aggregated and anonymised.
With your consent, marketing cookies help us show you relevant Big8 promotions and avoid showing you ads for products you have already seen or are not interested in. You can opt out at any time through your browser or account settings.
Big8 takes data security seriously and has implemented a range of technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse:
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by Big8. Click each item to learn more:
To exercise any of your rights, contact our Data Protection Officer at support@big8.my. You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you feel your privacy rights have been violated.
Big8 does not knowingly collect personal data from individuals under the age of 21. Our platform is strictly intended for adults aged 21 and above, in line with Philippine gambling law. If we discover that personal data has been collected from an underage individual, that account will be suspended immediately, all data will be deleted, and any funds will be handled in accordance with regulatory requirements.
If you are a parent or guardian and believe your child has created a Big8 account, please contact us immediately at support@big8.my so we can act swiftly.
While Big8 is a Philippines-focused platform, some of our technical service providers — such as cloud hosting and fraud prevention vendors — may process data in other countries. In all such cases, Big8 ensures that appropriate safeguards are in place, such as standard contractual clauses or equivalent protections, so your data receives a level of protection consistent with the Philippine Data Privacy Act regardless of where it is processed.
We do not transfer your personal data to countries that do not have adequate data protection standards without implementing appropriate safeguards first.
Big8 may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify you by email or via a prominent notice on the platform before the changes take effect. The "Effective" date at the top of this page will always show you when this Privacy Policy was last revised.
We encourage you to review this Privacy Policy periodically. Your continued use of the Big8 platform after any changes constitutes your acknowledgement of the updated policy.
If you have any questions, concerns, or requests related to this Big8 Privacy Policy or how we handle your personal data, please get in touch with our Data Protection Officer (DPO):
For unresolved complaints, you may also contact the National Privacy Commission (NPC) of the Philippines, the independent authority responsible for enforcing the Data Privacy Act of 2012. Big8 fully cooperates with the NPC and takes all privacy complaints seriously.
Six ways Big8 goes beyond the basics to keep your data safe and give you full control.
Big8 fully complies with Republic Act 10173. Your data is collected lawfully, stored securely, and processed only for stated purposes.
All data sent between your device and Big8 servers is protected by TLS 1.2+ encryption. Your login, deposits, and personal info are always secure.
Big8 never sells, rents, or trades your personal data to third-party marketers. Your information stays inside the Big8 ecosystem, period.
Access, correct, delete, or export your data anytime. Your privacy rights under Philippine law are fully supported — just email our DPO.
We tell you exactly which cookies we use and why. Non-essential cookies always require your explicit consent — no hidden tracking.
In the unlikely event of a data breach, Big8 will notify affected players and the NPC within 72 hours — not weeks, not months.
From El Nido to Cebu to Intramuros — Big8 serves Filipino players across the country with the same commitment to privacy, fairness, and fun.
Now that you know exactly how we protect your privacy, laro na! Join thousands of Filipino players who trust Big8 for safe, fair, and exciting online gaming.
By registering, you agree to the Big8 Terms and Conditions and this Privacy Policy. Visit our Responsible Gaming page to play safely.