Everything you need to know about your rights, responsibilities, and our rules as a Big8 member. Please read carefully before you start playing, kabayan.
Important: These Terms and Conditions govern your use of the Big8 platform, including all games, sports betting, promotions, and financial transactions. By creating an account or placing any wager, you confirm that you have read, understood, and agreed to be bound by these terms in full. If you do not agree, please do not use our services.
Welcome to Big8, one of the most trusted online betting and casino platforms serving players across the Philippines. These Big8 Terms and Conditions ("Terms") form a legally binding agreement between you ("Member," "User," or "Player") and Big8 Operations ("Big8," "we," "us," or "our"). By accessing, registering on, or using any part of the Big8 platform — whether via desktop browser or mobile — you unconditionally accept these Terms.
Big8 reserves the right to amend or update these Terms at any time. When changes are made, the revised version will be posted on this page with an updated effective date. It is your responsibility to check this page regularly. Continued use of the platform after any changes constitutes your acceptance of the updated Terms. If a change materially affects your rights, we will notify you via email or an in-app notification.
These Big8 Terms and Conditions apply to all products and services offered on the platform, including but not limited to: online casino games, live dealer tables, slots, PBA betting, boxing betting, virtual sports, Pusoy card games, jackpot slots, and all promotional or bonus programs.
To open an account and participate in any Big8 service, you must meet all of the following eligibility requirements at the time of registration and on an ongoing basis:
Big8 is committed to responsible gaming and strictly enforces the minimum age requirement. We may request identity documents at any time to verify your eligibility. Accounts found to belong to underage players will be immediately suspended, and all funds may be forfeited in accordance with Philippine gambling regulations.
To access the full Big8 platform, you must register for a single personal account. During registration, you agree to provide accurate, complete, and current information including your full legal name, date of birth, valid Philippine mobile number, and a valid email address.
Each player is allowed to hold only one Big8 account. Creating multiple accounts — whether under the same or different personal details — is strictly prohibited and constitutes a serious breach of these Big8 Terms and Conditions. Any duplicate accounts discovered will be closed, and all balances and bonuses in those accounts may be voided.
You are solely responsible for maintaining the confidentiality of your username and password. Do not share your login credentials with anyone. Big8 will never ask for your password via email, phone, or chat. If you suspect your account has been accessed without your authorisation, contact our support team immediately at support@big8.my.
Big8 is required by regulation to verify the identity of all players before processing withdrawals. You may be asked to submit a valid government-issued photo ID (e.g., PhilSys ID, passport, driver's licence), proof of address (e.g., a utility bill or bank statement dated within the last three months), and proof of payment method ownership. KYC verification is a one-time process and helps protect your account and funds.
Big8 supports a wide range of payment methods that are popular and widely available across the Philippines. All transactions on the platform are processed in Philippine Peso (₱).
The minimum single deposit is ₱100. Deposits are generally credited to your Big8 account instantly or within a few minutes depending on your chosen payment method. Big8 does not charge any fees for deposits, though your bank or e-wallet provider may apply their own charges.
The minimum single withdrawal is ₱500. Withdrawals are processed within 24–48 hours after KYC verification has been completed. Big8 only transfers funds back to a payment method registered in your name that was previously used for a deposit. Third-party withdrawals are strictly prohibited. Processing times may vary depending on your bank or e-wallet provider.
Note: Big8 reserves the right to carry out additional verification checks on any withdrawal request, particularly for large amounts or accounts that show unusual activity patterns. This is done to protect you and to comply with anti-money laundering regulations.
Big8 regularly offers promotions, welcome bonuses, reload bonuses, free bets, cashback offers, and other incentives to our players. All Big8 bonuses and promotions are subject to specific terms which will be stated on the relevant promotion page. The following general rules apply to all Big8 bonuses:
If you have a question about a specific Big8 promotion or bonus, contact our support team before you opt in. Our kabayan agents are ready to help and can explain any promotion clearly in plain language.
Big8 is committed to providing a fair, transparent, and enjoyable gaming environment for all players. Our casino games use certified Random Number Generators (RNGs) that are audited regularly to ensure that game outcomes are genuinely random and cannot be predicted or manipulated.
For sports betting and virtual sports, all odds are calculated using industry-standard pricing models and are publicly displayed before any bet is placed. Big8 reserves the right to void any bet that was placed at an obviously incorrect price due to a technical error or data feed issue.
All players are expected to participate in good faith. Any use of automated tools, bots, scripts, or software to gain an unfair advantage — including in Pusoy card games or any live dealer game — is strictly prohibited under these Big8 Terms and Conditions and will result in immediate account suspension.
The following activities are strictly prohibited on the Big8 platform. Engaging in any of these behaviours may result in immediate suspension, permanent ban, and/or legal action:
Big8 takes your privacy seriously. We collect and process your personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By agreeing to these Terms, you also acknowledge and accept the Big8 Privacy Policy.
We collect information such as your name, contact details, date of birth, payment information, and gameplay history for the purposes of account management, identity verification, fraud prevention, regulatory compliance, and improving our services. We do not sell your personal data to third parties.
Big8 may share your data with licensed payment processors, regulatory authorities, fraud prevention agencies, and law enforcement bodies where required by law or by our operating licence conditions.
To the fullest extent permitted by applicable Philippine law, Big8 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the platform, including — but not limited to — loss of profits, loss of data, or loss of gaming funds due to circumstances beyond our reasonable control.
Big8 does not guarantee uninterrupted access to the platform. We may perform scheduled maintenance, emergency upgrades, or experience downtime due to third-party service failures. In the event of a technical fault that affects an active bet or game round, Big8's decision on the outcome or resolution of that round shall be final and binding.
Our maximum aggregate liability to any player for any claim shall not exceed the total amount of deposits made by that player in the 30-day period immediately preceding the event giving rise to the claim.
You may close your Big8 account at any time by contacting our support team at support@big8.my. Upon account closure, any remaining balance (net of any outstanding bonus wagering requirements) will be returned to your registered payment method within 5 business days, subject to KYC completion.
Big8 also supports self-exclusion as part of our responsible gaming commitment. If you feel you need a break from gambling, you can request a temporary cooling-off period (24 hours to 30 days) or a permanent self-exclusion. Once a self-exclusion is active, Big8 will take all reasonable steps to ensure you cannot access the platform or receive promotional communications.
Big8 reserves the right to close or restrict any account — with or without prior notice — if we reasonably believe that the account is being used in breach of these Big8 Terms and Conditions, for fraudulent purposes, or in violation of applicable law.
These Big8 Terms and Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Big8 operates under the applicable gaming licence and regulatory framework of the Philippines.
In the event of a dispute between you and Big8, we encourage you to first contact our support team and attempt to resolve the matter amicably. Most issues can be resolved quickly through our customer service channels. If a resolution cannot be reached, the dispute will be referred to the relevant Philippine gaming regulatory authority, and thereafter to the courts of the Philippines, which shall have exclusive jurisdiction.
Any claim or dispute arising from the use of Big8 must be raised within 90 days of the event giving rise to the claim. Claims raised after this period may be time-barred.
If you have any questions about these Big8 Terms and Conditions or any other policy, our friendly support team is here to help. You can reach us through the following channels:
Please include your registered email address and account username in any support request so we can assist you as quickly as possible. Salamat for choosing Big8 — we are committed to giving you a safe, fair, and exciting gaming experience.
Our terms are built on transparency, fairness, and putting Filipino players first.
Big8 operates under a valid Philippine gaming licence. Every peso you deposit is protected, and every game is certified fair.
Withdrawals are processed within 24–48 hours via GCash, Maya, BDO, BPI, and other trusted local payment channels.
Our one-time identity verification is quick and painless. It keeps your account safe and ensures all winnings go to the right person.
We offer deposit limits, cooling-off periods, and self-exclusion tools because we care about the well-being of every kabayan player.
Our support team is available round the clock and explains terms in straightforward language — no fine-print runaround, ever.
Every Big8 promo comes with clear, readable wagering requirements. No hidden traps — what you see is what you get, promise.
Big8 is proudly serving Filipino players from Pasay to Quezon City to Manila Bay and beyond. Play smart, play responsibly.
Now that you know the rules, it's time to get in on the action. Register today and claim your welcome bonus — sulit na sulit for new players in the Philippines.
By registering, you confirm you are 21+ and agree to the Big8 Terms and Conditions. Please read our Responsible Gaming page for tips on playing safely.